Privacy Policy

[May 25, 2025] Update

[May 25, 2025] Effective

Introduction

This Privacy Policy is a general privacy policy uniformly applicable to all products and services of Sograce technology co (hereinafter referred to as "Sograce technology co" or "we"). If our individual privacy policies for specific products and services are inconsistent with this policy, The individual privacy policies of specific products and services shall prevail.

We attach great importance to the protection of users' personal information. When you use our products and services, we may use your relevant information with your permission. We hope to explain to you through this policy, the information you provide, the method of providing, the scope of providing, the purpose of providing this information, how we and you protect the security of this information, etc. Before using all our products and services, please read this policy carefully (especially the content in bold) and make sure you understand our rules for processing your personal information. If you have any questions about this Privacy Policy, you may contact us for consultation. If you do not agree to any of the terms of this Privacy Policy, you should immediately stop using our products and services. If you choose to use or continue to use our products and services after we update this privacy policy, you are deemed to agree to our use, storage and sharing of your relevant information in accordance with this policy.

1. Personal information you may need to provide

2. Purpose and usage rules of your personal information

3. Sharing, transfer and disclosure of personal information

4. Cookies and Similar Technologies

5. Our information security protection

6. Your management of personal information

7. Protection of Minors' Information

8. Scope of application of this policy

9. Revision of this policy and application of law

10. Keyword Definition

1. Personal information you may need to provide

The main sources of your personal information include: the information you actively provide to us, the information you provide during the use of our products or services, and your information shared by third parties. We will use your personal information for the purpose of the following product functions. If you do not provide relevant information or do not agree to our use of relevant information, you may not be able to register as our user or enjoy certain services we provide, or you may not be able to reach Good service effect.

1. Information provided directly by you

1.1 In order to provide you with account registration, login functions and services, you may be required to provide the following account registration information:

Account login: You need to enter your user name, email address and password to log in after verifying your identity. If you do not have a Globe GPS Tracker account, you can register an account by email and create a password. When you register with your email address, we will verify your identity through your email address;

The purpose of using the aforementioned account information is (1) to provide you with better services through account management. By logging into the account, you can view some information about your use of our products or services; after you change the device, by logging in to the account, You can continue to view and use your synchronized related information without data loss due to device replacement. (2) If you provide a real and valid Email, you can easily retrieve your account and password when you encounter problems with losing your registered account or forgetting your password.

1.2 The information you upload when using our products and services or provide to us when you participate in our activities.

It mainly includes: when you use our products to purchase goods, in order to send you goods, the contact person, contact address, and contact information you provide to us; other information you upload when using our products and services, specific products or services Privacy Policy prevails. The purpose of using the aforementioned information is to realize the corresponding specific functions. If you do not provide relevant information, the corresponding functions may not be realized.

1.3 Information you submit through our customer service.

You can submit feedback, complaints, appeals or consult product or service-related issues to us through the feedback channels in our specific products or services. For the security of your account and system, we may require you to provide your account number when you register/login in order to verify your user identity. During the verification process, you may also need to provide us with corresponding certification materials and your contact information so that we can contact you and help you solve problems, or record the solutions and results of related problems. In addition, the system may record the communication records between you and customer service, so as to better help you solve the problems you consult and improve the quality of customer service. If you do not provide the above information, we may not be able to give you timely feedback on the results of the consultation, but it will not affect your normal use of our products or services.

If we need to use specific sensitive personal information provided by you, we will notify you in a prominent way and obtain your consent. We will not use personal information or ask permission to use personal information without your consent. If you choose not to provide such information, you may not be able to use the corresponding function normally, but it will not affect your use of other functions in the service. After you express your disapproval, we cannot frequently prompt you to provide, or open permissions without authorization. After you refuse, no pop-up window will prompt you for authorization when you do not use related functions. If you voluntarily provide your sensitive personal information, you agree that we will process your sensitive personal information according to the purpose and method described in this policy. The use of personal information of minors under the age of 14 will require the consent of their guardians.

2. Information we obtain when you use the service

2.1 Device information

Device Information. In order to ensure the necessary adaptation of basic functional services such as location and step counting to devices and to provide security services, we may use various types of information that you provide when you use our products or services. These include device name, device model, device identification code (mainly including international mobile equipment identity code IMEI, Android ID, open ID, network device hardware MAC address, operating system and application version, language setting, resolution, service provider Network ID (PLMN) related information.

The purpose of using this information is to provide products and/or services to you and to ensure our compliance with applicable laws. The purpose of using this information is to ensure network security or operational security, help us conduct bug analysis, ensure your normal use of products and services, improve and optimize our product experience, and protect your account security. This information will be used as follows:

●Communicate with you about your equipment, services, or any general inquiries (such as updates, customer consultation support, message notifications), etc.

●Analyze and develop statistical information related to the use of our products and services to better improve our products and services.

●Store and maintain information about you for our business operations or legal obligations.

Further details on how we use your information (which may include Personal Information) are provided below:

● Verify the uniqueness of the device. When you bind other hardware for the first time, the unique identification code and firmware version of the hardware will be used to verify the uniqueness of the device. The above information will also be used to update the system or software, restore factory settings, etc.

●Determine whether the mobile terminal can run with our app: At present, mobile terminal applications can only run on specific operating systems and specific mobile terminals. For this, we need to detect your mobile terminal information.

●Provide location-based services: When you use program services or functions based on location information, we will use the geographic location information of the device and/or mobile phone you provide to check your information online or in real time (reporting every 20 seconds). Current location and footprints; you can view the distance between your current location and the location of the device; using geographic location information can also show you the current weather on the device. We'll send you notifications when your device enters or exits the safe zone you've set. The Wi-Fi information you provide will also be used to improve device positioning accuracy.

●Step counting function: The step counting information you provide will show you the details of your exercise with your device. You can view it in a daily view or a weekly view; you can also view the ranking of your device's exercise steps. To do this, you may need to provide step count information, the device user's height and weight (for calorie counting), and location information.

●Aggregated user feedback: The feedback you choose to provide is extremely valuable to help improve our services. In order to follow up your feedback, we may use the personal information you provide to contact you and keep records.

Please note that this product has an automatic answering function, and we only recommend that you use this function in the context of guarding the device user. Please ensure that you respect and do not infringe the rights of others when using such functions; please ensure that you are aware of the possible legal consequences of using them in other scenarios.

2.2 Communication and call related information:

With your permission, we will use your device's network operator, SIM card number (watch number), mobile signal value, mobile phone call status, mobile phone call number, address book ("family member list", including friends' nicknames, watch numbers , friend list), call history, call whitelist switch, chat information (voice communication between mobile phone and device), SMS whitelist switch. For example, you can make a call by dialing the SIM card number of the device; you can also protect the security of the device by setting a call whitelist; we use your communication information, address book information, nickname, and avatar to provide you with the device The service of communicating with the mobile phone; you can also listen to your device one-way through the automatic answering function of the App, and listen to the surrounding environment of the device at any time. Please rest assured that your communication information will be encrypted and stored on the server; we will not read the content of your communication information.

When version changes or privacy permission changes are involved, the user will be prompted again at runtime. Unless otherwise expressly stipulated in this policy, we will not provide your device information to any third party. However, we cannot guarantee that other third parties will not obtain your device information through other means and combine the device information with other information to identify your personal identity. If any loss is caused to you, you should seek compensation from the third party. The above device information is the basic information used to provide services. If you do not want the device information to be used by us, it may cause us to be unable to provide you with corresponding services.

2.3 Location information (determine that the actual use of the app is not out of range)

Location information refers to the information about your location used when you turn on the device positioning function and use our location-based related services. For example, when you turn on the device location function and use our map service, geographic location synchronization service and other services related to location information, you may need to allow us to aggregate and process information about your location through GPS, WiFi or other technical means . Whereabouts and precise positioning information are sensitive personal information. Our products or services will not use such sensitive personal information except for the specific product or service functions related to positioning.

If you do not want to be accessed, you can choose to turn off relevant functions in your device or product/service, but this may affect our provision of relevant services to you.

2.4 Log information

For the sake of service security, when you use our products and services, you may need to allow the system to use certain information through cookies or other means and store it in server logs. Such information may include:

(1) Detailed use of our products and services, such information may include web search terms you use, click records, page addresses you visit, and browsing records when you use our services; user habit statistics, when using our The setting item information of the product, the number of times some buttons are used, such data are anonymous, and we cannot locate specific users based on the above data.

(2) Equipment or software information. In addition to the equipment information mentioned in 2.1, you may need to provide the version number and browser type of the software you use. To ensure the security of your operating environment or to provide services, you may need to provide information about the mobile applications and other software you use.

(3) Device event information, including crashes, system activity information, and other relevant information.

(4) IP address.

3. Information shared or used by other third parties

There are mainly two situations:

In order to provide you with more convenient life services, our products or services may have access to some third-party services. The information you generate or share when you use third-party services may mainly involve the following scenarios. The information shared or used by the third party shall be subject to the privacy policy of the specific product or service.

(1) Information push service

If we need to provide you with information push services through a third-party channel, the third-party channel needs to obtain your device information in advance before it can push. If you do not want to use the push service, you can turn off the corresponding notification function through the notification center management in the "My" settings, but this may affect your access to the information push service. The third-party push SDK includes the following

(2) Jiguang push service

SDK name: Jiguang Push SDK

Service type: used to implement message push (or other push) functions

The types of personal information collected by the SDK: device information, geographic location, network information; device information: device identifiers (IMEI, IDFA, Android ID, IMSI, MAC, OAID related information), application information (application crash information, notification switch status, software List related information), device parameters and system information (device type, device model, operating system and hardware related information) Network information: IP address, WiFi information, base station information

Jiguang Privacy Policy Link: Jiguang Privacy Policy

(3) Gaode map

We introduce AutoNavi Maps to show you the footprints of your family on the map, and will not use AutoNavi Maps to collect your personal information. In order to realize basic service functions, the Amap open platform may need to collect relevant personal information from developers. AutoNavi will separately display the privacy policy to users, and implement the collection and use of information in accordance with the privacy policy. For the privacy policy of Amap, please refer to Privacy Policy of Amap

4. Device permission call

In the process of providing services, in order to ensure that you can use the product or service functions normally, we will apply to the system for some of your device permissions, and you can choose to allow or prohibit the relevant permission application. You can also cancel the authorization in the system settings at any time. Your cancellation of authorization will result in you being unable to use relevant business functions, but it will not prevent you from using other functions.

The system permissions that our products or services may require your authorization mainly involve the following categories, and the specific content of the privacy policy of each product or service shall prevail:

2. Purpose and usage rules of personal information

(1) We mainly use the information for the following purposes:

1. Security guarantee: When we provide products and services, it is used for identity verification, customer service, security protection, archiving and backup purposes to ensure the security of the products and services we provide to you.

2. Software certification or management software upgrades.

3. Use your relevant information in the following situations according to laws and regulations, in which case your authorization is not required:

(1) Related to national security and national defense security;

(2) Related to public security, public health, or major public interests;

(3) Related to criminal investigation, prosecution, trial and execution of judgments;

(4) In order to protect the major legal rights and interests of the personal information subject or other individuals such as life and property, but it is difficult to obtain the consent of the individual;

(5) Necessary for maintaining the safe and stable operation of the provided products and/or services, including discovering and handling product and/or service failures, etc.;

(6) Necessary for legitimate news reports;

(7) It is necessary for academic research institutions to carry out statistical or academic research based on public interests, and when providing academic research or description results to the outside world, de-identify the personal information contained in the results;

(8) Other circumstances stipulated by laws and regulations.

4. Other purposes with your consent.

(2) Rules for the use of your personal information

1. We will use the information provided by you in accordance with the provisions of this Privacy Policy and to realize the functions of our products and/or services.

2. We will use technical means to de-identify the personal information you provide, and the de-identified information will not be able to identify the subject. Please understand and agree that in this case we have the right to use de-identified information, and without disclosing your personal information, we have the right to analyze the user database and make commercial use of it.

3. Please note that all personal information you provide when using our products and/or services will continue to authorize us to use it during your use of our products and/or services, unless you delete or refuse through system settings . When you cancel your account, we will permanently stop using and delete your personal information. Once your account is cancelled, it cannot be recovered, please proceed with caution.

4. We will collect statistics on the usage of our products and/or services, and may share these statistical information with the public or third parties to show the overall usage trends of our products and/or services. However, these statistics do not contain any personally identifiable information about you.

5. When we display your personal information, we will desensitize your information by means of content replacement and anonymization to protect your information security.

6. When we want to use your personal information for other purposes not specified in this policy, or for other purposes based on specific purposes, we will ask for your consent before using it.

(3) Information we may send to you

1. Information push

When you use our services, we will send you relevant push notifications on smart devices. You can also choose to turn off message notifications on your mobile phone according to our relevant tips.

3. Sharing, transfer and disclosure of personal information

(1) Sharing of information

1. We will not share your personal information with any company, organization or individual other than us, except in the following cases:

(1) Obtain your explicit consent or authorization in advance;

(2) Provide in accordance with applicable laws and regulations, requirements of legal procedures, mandatory administrative or judicial requirements;

(3) To the extent permitted by laws and regulations, it is necessary to protect us or our partners, you or other our users or the public interests, property or safety from damage;

(4) Only by sharing your information can we realize the core functions of our products and/or services or provide the services you need;

(5) Handle your disputes or disputes with others according to your needs;

(6) Use based on academic research;

(7) Use based on social and public interests that comply with laws and regulations.

2. Only for the purpose stated in this policy in advance, some of our services will be jointly provided by us and third-party partners through data interface cooperation. We may share some of your information with our partners to provide better customer service and user experience. We will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share personal information necessary to provide services. Our partners have no right to use the shared personal information for other purposes unrelated to products or services. At present, such third-party partners mainly include: software service providers, smart device providers and system service providers, and product function-related partners.

3. In order to comply with the law, implement or apply our terms of use and other agreements, or to protect the rights and property or safety of us, you or other our customers, such as preventing illegal activities such as fraud and reducing credit risk, with other Companies and organizations exchange information. However, this does not include personal information that is sold, rented, shared or otherwise disclosed for profit in violation of the commitments made in this Privacy Policy.

4. For companies, organizations and individuals with whom we share personal information, we will require them to abide by the confidentiality agreement, and require them to process personal information in accordance with our instructions, this privacy policy and any other relevant confidentiality and security measures.

(2) Transfer of information

We will not transfer your personal information to any company, organization or individual, except in the following cases:

1. Obtain your explicit consent or authorization in advance;

2. To provide in accordance with applicable laws and regulations, requirements of legal procedures, mandatory administrative or judicial requirements;

3. Provided in accordance with the relevant agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents;

4. When mergers, acquisitions, asset transfers or similar transactions are involved, if personal information transfer is involved, we will require new companies and organizations that hold your personal information to continue to be bound by this privacy policy, otherwise, we will require The company or organization seeks your authorization again.

(3) Disclosure of information

We will only publicly disclose your personal information under the following circumstances and under the premise of adopting industry-standard security measures:

1. You use the sharing function;

2. When your personal information must be provided in accordance with the requirements of laws and regulations, mandatory administrative law enforcement or judicial requirements, we may publicly disclose your personal information based on the type of personal information required and the method of disclosure. Under the premise of complying with laws and regulations, when we receive the above request for information disclosure, we will require the corresponding legal documents to be issued. We will carefully review all requests to ensure that they have a lawful basis and are limited to data that law enforcement agencies have a legal right to obtain for specific investigative purposes;

3. In an emergency, in order to protect the legal rights or public safety and interests of you, us and other users;

4. Comply with the user agreement or other similar agreements of our related products and services.

4. Cookies and Similar Technologies

1. What is a cookie

A cookie is a neutral technology that allows a web server to store data on the client or read data from the client. A cookie file is a file that stores some information related to a user's visit to a website, and the format is .tex. Cookie content is usually encrypted, and secure cookie technology will provide users with more convenient services when surfing the Internet.

2. The purpose of our use of cookies

Cookies are very important to improve the user's network experience. We generally use cookies for the following purposes:

(1) Identity verification: Cookies can notify us when you access our services, so that we can verify your identity information and ensure the security of your account.

(2) Security: Cookies can help us ensure the security of data and services, and check for cheating, hacking, fraud, and other behaviors targeting our products and services.

(3) Improve efficiency: Cookies can avoid unnecessary server load, improve service efficiency, and save resources.

(4) Analysis and research: Cookies can help us understand and improve our products and services, and provide reference data for the development of new functions or new products.

3. How to manage cookies

Most devices (such as using mobile applications) and browsers (such as using web applications and pages) allow you to change your cookie settings. These settings are usually located in your browser's "Options" or "Preferences" menu, where you can manage the settings. You can also use the "Help" option in your browser for more detailed information. But please note that if you disable cookies, you may not be able to enjoy the best service experience, and some services may not work properly.

5. Our information security protection

1. Data security technical measures: We will adopt security protection measures that meet industry standards, including establishing reasonable system specifications and security technologies to prevent your personal information from being accessed, modified, and damaged or lost without authorization ; We will use security technology and procedures to monitor and record network operation status and network security events, and take necessary technical measures to protect network security to prevent information loss, improper use, unauthorized reading or disclosure. In some services, we will use encryption technology, anonymization and other means to protect the personal information you provide. But please understand that due to technical limitations and possible malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% security of information. You need to understand that the systems and communication networks you use to access our products and services may have problems due to factors beyond our control.

2. We only allow employees and partners who need to know the information to access personal information, and have set up strict access control and monitoring mechanisms for this purpose. We also require all persons who may have access to your personal information to fulfill corresponding confidentiality obligations. Failure to comply with these obligations may result in legal action or termination of the partnership with us.

3. We will take all reasonable and feasible measures to ensure that irrelevant personal information will not be used. We will only retain your personal information for the period necessary to achieve the purposes stated in this policy, unless an extended retention period is required or permitted by law.

4. The content and information you provide, upload or publish when using our products and services may disclose your personal information. You need to carefully consider whether to disclose relevant personal information when using our products and services. In some cases, you can control the scope of users who have the right to browse the information you share through the privacy settings of some of our products and services.

5. The Internet is not an absolutely safe environment, and it is impossible to determine whether the communication methods with other users such as email, instant messaging, and social software are fully encrypted. We recommend that you use complex passwords when using such tools, and pay attention to protecting your personal information security. You shall be solely responsible for any responsibilities and losses arising from the disclosure, loss, theft or tampering of any personal data caused by you informing others of your user password, sharing your registered account with others, or other improper storage of your personal information.

6. Security incident handling: In order to deal with possible risks such as personal information leakage, damage and loss, we have established a special emergency response team to initiate security plans for different security incidents and stop losses in accordance with the company's relevant security incident handling specifications. , Analyze, formulate remedial measures, and cooperate with relevant departments to trace and combat. At the same time, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to prevent and reduce risks independently, and remedial measures for you, etc. . At the same time, we will promptly inform you of the relevant situation of the incident by email, letter, phone call, push notification, etc. When it is difficult to inform the personal information subject one by one, we will issue an announcement in a reasonable and effective manner. At the same time, we will also actively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.

6. Your management of personal information

1. You have the right to access, modify, and delete your personal information; however, the deletion or modification of relevant information may affect your use of related products or services or cause some functions to be unavailable. The specific path of access, correction, and deletion is generally: after entering a specific product, click "I", and after logging in, you can access, view, modify, or delete the information in your account. The scope and method of your access, modification and deletion of personal information will mainly depend on the specific products and services you use.

2. You have the right to change the scope of your authorization or to withdraw your authorization; you can change your authorization by 1) deleting information, 2) turning off device functions, and 3) setting privacy settings on specific product websites or software "settings" The extent to which we continue to use personal information or withdraw your authorization. You can also withdraw the authorization for us to continue to use your personal information by canceling the account. Please understand that each business function requires some basic personal information to be completed. After you withdraw your consent or authorization, we cannot continue to provide you with the services corresponding to the withdrawal of your consent or authorization. However, your decision to withdraw your consent or authorization will not affect the previous processing of personal information based on your authorization.

3. Cancellation of account: You can apply for cancellation of the relevant product account through the cancellation method announced in the specific product or service setting interface or through the contact information listed in Article 9. We will judge whether to The conditions for cancellation are met. After you cancel your account, we will stop providing you with account-related products or service functions, and will delete or anonymize your personal information, unless otherwise stipulated by laws and regulations or otherwise requested by you.

4. We will take appropriate technical means to ensure that you can inquire, supplement, correct or delete your personal data, or apply for us to supplement, correct or delete relevant information through the feedback or complaint channels published by our related products or services. Delete; after we receive your application, we will deal with it according to the procedures (for example, we may ask you to provide relevant certificates to confirm your identity). Please understand that due to technical limitations, legal or regulatory requirements, we may not be able to meet all your requests, and we will respond to your requests within a reasonable period.

5. If you cannot access, correct or delete your personal information, or you need to access, correct or delete other personal information generated when you use our products and/or services, or you think we have violated any laws and regulations or To agree with you on the use of personal information, you can contact us through the methods listed in Article 9.

7. Protection of Minors' Information

1. We protect the personal information of minors in accordance with the requirements of our country's laws and regulations. If you are: (1) a child (please refer to the definition of keywords for details), your guardian must read and agree to the entire content of this agreement and "Our Children's Privacy Protection Guidelines" before we provide you with our products or (2) Minor users who have reached the age of 14 must be accompanied by your guardian to read the entire content of this agreement, and we will provide you with our products only after the guardian or you yourself agree to the entire content of this agreement or service. If we have evidence that you have violated the above agreement, we have the right to stop providing our products or services.

2. For the use of minors' personal information with the guardian's consent, we will only use or publicly disclose the information when permitted by law, with the explicit consent of the guardian or necessary to protect the minor. If we find that the personal information of a minor under guardianship has been used without prior consent from the guardian, we will delete the relevant information as soon as possible.

8. Scope of application of this policy

1. This policy applies to all our products and services. Specific privacy policies for certain specific products and services will be specified in the use agreement of the relevant products and services or a separate privacy agreement. The privacy terms of these specific products and services form part of this policy. If there is any inconsistency between the privacy clauses of relevant specific products and services and this policy, the privacy clauses of the specific products and services shall apply.

2. This policy only applies to the information we use, and does not apply to any third-party products and services or third-party information usage rules, third-party products and services you accept through our products and services (including This policy does not apply to information used by any third-party website). If you suffer losses due to third-party products and services, you can claim compensation from the third party.

9. Revision of this policy and application of law

1. We may revise the terms of this policy in due course, and such revisions form part of this policy. We will release the revised policy in a timely manner. If you continue to use our products and services, you agree to be bound by the revised Privacy Policy.

2. The title of this policy is designed for easy reading only, and does not affect the meaning or interpretation of any clause in this policy.

10. Keyword Definition

1. User or you: refers to the user who uses our products and/or services.

2. Minors: refer to minors under the age of 18.

3. Children: refer to minors under the age of 14.

4. De-identification: refers to the process of technically processing personal information so that you cannot be identified without additional information.

5. Anonymization: refers to the process of technically processing personal information so that you cannot be identified and the processed information cannot be recovered.

6. Equipment: Refers to devices that can be used to access our products or services.